cut-off time for dispatch
next day delivery
order value for free-delivery
Online Doctor
Follow our three simple steps to get your Online Doctor prescription:
- Complete a quick online assessment about your health
- Our UK-based private GP's will review and prescribe suitable medication
- We will deliver your prescription directly to your door in discreet packaging
How it Works
1 - Online Assessment
Complete a short online assessment about your health
2 - Our GPs review and prescribe
Our UK-based private GP’s review and prescribe, reviewing your assessment and recommending treatments based on your answers
3 - Treatment delivered to your door
We deliver your medication in discreet packaging, right to your door
Common Conditions
Select your medical condition below to find the right treatment for you.
Women's Health
General Health
Our UK Online Doctor Service is not suitable for severe symptoms or emergency treatments.
We recommend that your contact your GP or call NHS 24 on 111 if you are suffering from severe symptoms.
Please call 999 if your symptoms are a medical emergency and you need urgent treatment.
We also cannot provide online appointments or help you to book a consultation. If you are looking for advice online, consider visiting our Ask the Pharmacist series.
About Rightdose Online Doctor
We are a registered Online Pharmacy but we also have several stores across the UK.
Our expert team of UK-registered GP’s and Pharmacists have years of experience caring for our patients in our Pharmacies and in local surgeries.
With our Online Doctor Service we now offer everything that you need from your Pharmacy delivered directly to your doorstep.
Rightdose. Your personalised Pharmacy, delivered
We offer a wide range of treatments through our Online Doctor Service.
If you do not have time to visit your local GP, are unable to receive treatment or you feel embarrassed about your condition, our private GP’s can help with a confidential online prescription service.
Online Clinic FAQ's
Is your Online Doctor Service safe?
Yes! We are regulated by the Medicines and Healthcare products Regulatory Agency (MHRA) to sell medicines online.
We are also registered with the General Pharmaceutical Council (GPhC). In short, this means we are a regulated and authorised health provider that you can trust, both online and in our UK stores.
We source our online products from the same trusted wholesalers that we use for our physical stores. When you use our Online Doctor Service, you can be rest assured that our GP’s are registered with the General Medical Council (GMC). They are fully qualified to prescribe the safest and most effective products for your condition.
What does the Online Doctor assessment involve?
When you use our Online Doctor Service for a prescription as a UK patient, we will ask you to complete a confidential assessment about your health. This allows our GP’s to make sure that what they prescribe for you is a safe and effective treatment for your condition.
Everyone is different, so just like an in-person appointment, it is important to give detailed and honest answers during the Online Doctor assessment. If you provide inaccurate information about your health or current medications, you could be recommended a less effective or safe treatment.
Once you have completed your assessment, our private GP’s will review your answers and recommend the most suitable treatments, where appropriate.
Is the Online Doctor service confidential?
Our entire Online Doctor Service is discreet and confidential. You do not need to worry about your medical information or personal data going astray.
Our online assessment form is fully secure. Your medical data and order history is only accessible by authorised employees who require the information to proceed with the service.
Do I need a prescription from my doctor to place an order?
You don’t. You can have one of our registered private GP’s (via our Online Doctor Service) create a prescription for you if it is appropriate, based on the information that you provide in your assessment.
Our team can then send the prescribed medication straight to you, no appointment required.
Can I order prescriptions on behalf of someone else?
With consent of the patient, you are able to aid them in filling out the assessment to access the service.
We do require the patient to be contactable however, in case we have any further questions about the answers submitted.
How long will it take to receive my prescription?
Once you have completed the Rightdose Online Doctor Service, our expert team of UK-based GP’s will work to approve your selected treatments as soon as possible. You can view your order status within your account.
Orders over £25 are delivered for free with a signed-for delivery service.
Any orders less than £25 will incur a £3.99 standard delivery charge or £6.99 delivery charge for next day delivery before 1pm.
What are my delivery options?
If you order a prescription through our Online Doctor Service in the UK, we will ship it free using a DPD Signed-For Service for orders over £25.
Any orders less than £25 will incur a £3.99 standard delivery charge or £6.99 delivery charge for next day delivery before 1pm.
This ensures that your prescription is tracked all the way from our Pharmacy to your delivery address.
What’s more, your delivery will require a signature, which reduces the risk of your prescription going missing if you’re not in when it is delivered. Full tracking information will be sent to you when your prescription is dispatched, keeping you up to date as it makes its way to you.
You can find more information regarding delivery here.
Will the packaging be discreet?
It is common for some patients to feel embarrassed about a specific health product or condition and want to keep their order discreet.
Regardless of your situation or preference, we will ship your prescription in a discreet, brown box. It will have no information on it that eludes to what is inside.
Can I order repeat prescriptions through the Online Doctor Service?
Yes, you can order repeat prescriptions. We will just ask you to complete a quick online assessment each time to either update or confirm the accuracy of the medical information that you originally gave us.
Why choose Rightdose Online Doctor?
Our Online Doctor Service helps you to get the medications that you need, delivered, saving you hassle. Here are some of the key reasons to choose our Online Doctor Service:
- Complete a short assessment and receive convenient deliveries to your door. Perfect if you’re busy, caring for a loved one or if you simply wish to access a treatment in private, away from a physical store or in-person consultation
- Request prescriptions for a wide of range of conditions, from women and men’s health concerns to travel, sexual health and skin issues
- Our GP’s are fully qualified & registered to prescribe the right treatment for your condition, with your prescription dispensed by our Pharmacy staff
- We ship all orders securely and discreetly for total peace of mind, using signed-for postal services and subtle packaging
- We are GPhC registered and authorised by the MHRA. Our UK-based GP’s are fully registered with the GMC
- Don’t just take our word for it, hundreds of our customers rate us ‘Excellent’ on the independent review platform Trustpilot
What should I do if I experience the side effects of my treatment?
We recommend that you contact your GP or Rightdose Pharmacy immediately if you feel that you are experiencing any side effects as the result of the treatments provided by our Online Doctor Service.
You can call us Monday to Friday between 9am & 6pm on 0141 418 0640
Please call NHS 24 on 111 if you are suffering from severe side effects, call 999 if the side effects are a medical emergency and need urgent treatment.
